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PRIVACY POLICY

Dear Customer,

We want you to find valuable content tailored to your interests while ensuring the security and protection of your privacy. Therefore, we kindly request your consent to process your personal data, which we collect while you use our websites owned by ERGO X SPACE sp. z o.o. You may withdraw your consent for marketing purposes or Newsletter subscription at any time.

Since 25 May 2018, Regulation (EU) 2016/679 (GDPR) has been in force, regulating the protection of personal data. We have prepared key information about data processing to address any concerns. If you have additional questions, please contact us.

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Who manages the ERGO 1 brand and your personal data?

The data controller is ERGO 1: ERGO X SPACE sp. z o.o., with its registered office in Milanówek, ul. Podgórna 34, 05-822 Milanówek, entered in the National Court Register under KRS number: 0001161281, NIP: 5291860269, REGON: 541159894

Contact: office@ergo1.eu, tel.: (+48) 507 509 506 (call cost as per the operator’s tariff).

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How do we collect personal data?

We collect data when you use our services, e.g., make purchases in our store, subscribe to the Newsletter, or use our websites. Data may be stored, among others, in cookies on our websites and the devices you use. Details can be found in the Cookies Policy.

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Why do we process your data?

We process your data for the following purposes:

  • Contract fulfillment, including:

  • Enabling the use of the www.ergo1.eu store,

  • Managing and servicing your account,

  • Handling complaints,

  • Processing requests (e.g., via the contact form),

  • Contacting you regarding services.

  • Fulfilling tax and accounting obligations.

  • Sending commercial information (with your voluntary consent, which you may withdraw).

  • Recruitment, if you submit a CV (based on consent, which you may revoke).

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Is providing data mandatory?

To conclude and fulfill a contract, we require: email address, login, password, phone number, company details and address (for business accounts), and correspondence address. Without this data, we cannot conclude a contract, which will prevent you from using our store. In some cases, e.g., for tax purposes, we may require additional data. In other cases, providing data is voluntary.

Who may we share your data with?

We store data ourselves but may share it with partners (e.g., courier companies) to provide services. Our partners are obliged to process data securely. We may also share data with law enforcement or courts if required by law. Upon your request, we will provide information about the entities we share your data with.

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What are your data-related rights?

You may at any time:

  • Withdraw consent for data processing,

  • Access your data,

  • Correct, delete, or restrict its processing,

  • Object, transfer your data, or file a complaint with the Personal Data Protection Office (UODO).
    Simply send a message to office@ergox.space, specifying what you want us to do.

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On what legal basis do we process data?

Data processing is based on:

  • The necessity to perform a contract (e.g., store terms and conditions),

  • Your voluntary consent (e.g., for marketing purposes),

  • The legitimate interest of the controller (e.g., website traffic analysis, fraud prevention),

  • Legal obligations (e.g., tax-related).

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How long do we store data?

We store data for the time necessary to achieve the purposes outlined in the Privacy Policy and in accordance with legal requirements. If data is processed based on consent, we store it for 5 years or until consent is withdrawn. After this period, data may be stored for the period specified by law (typically 6 years, or 3 years for periodic claims or those related to business activities).

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Data related to website browsing

We collect information about your activity on the website, such as IP address, visit source, time spent on the site, viewed content, or IP number. We use this for technical, statistical, and marketing purposes, but we do not link it to your personal data unless necessary for service provision or with your consent.

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Links to other websites

Our website may contain links to external sites. We are not responsible for the privacy policies of those sites—please review their privacy policies after visiting them. This policy applies only to ERGO X SPACE sp. z o.o. services.

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Contact

If you have any questions, please contactergo us at: office@ergo1.eu or tel.: (+48) 507 509 506 (call cost as per the operator’s tariff).

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